Shipping and handling
Orders are processed once credit card authorization and verification have been obtained. Orders are shipped using International ground delivery and typically arrive in five (5) to eight (8) business days (Monday through Friday, not including holidays). The shipping charge depends of the destination country.
U.S.A, Canada: 25 USD
U.A.E, Saudi Arabia : 25 USD
U.K : £ 15
Japan : ¥ 2,825.00
Heavy or oversized items may be subject to higher shipping fees. Sorry, we do not ship to P.O. Boxes.
You can only ship to one address each time you checkout. If you are shopping for a gift and want to send it to a different address, you will need to place order separately, please mention in the note section if you want us to add a special little card with your words. CITRON JAUNE orders can be subject to examinations from your country customs and if chosen for such an exam, delivery time can be delayed.
You can check the status of your order by logging into your account at the top of any page and clicking on "Order Tracking". This will show you the progression of your order, including shipping status.
Insurance and delivery
CITRON JAUNE insures each purchase during the time it is in transit until it is delivered to you. We require a signature for the delivery of any merchandise, including gifts, at which point responsibility for your purchased goods passes to the recipient. CITRON JAUNE ships all items as expeditiously as possible.